Pragathi Association for Rural Development, hereinafter referred to as PARD INDIA, takes your privacy seriously and treats all financial information about any transaction with PARD INDIA as highly confidential. In addition, PARD INDIA does not share e-mail addresses or phone numbers of any of our Donors or constituentswith any third party.
PARD INDIA profoundly values all contributions to sustain our mission and objectives. To protect the privacy of our Donors and their unique relationship with us, we maintain the following policies:
- We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY to accept donations to PARD INDIA.
- We will not release or use this information for any other purpose unless you consent.
- We do not trade or sell your personal information with other organizations.
- We offer Donors the option to be recognized anonymously.
- Donors may request, at any time, not to receive our solicitations.
- Donors may request not to receive specific mailings, such as our newsletter.
- We do not track, collect or distribute personal information entered by those who visit our website.
- Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.
- Personal information stored in the PARD INDIA database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular password changes, and user IDs are deactivated or terminated as needed. .
- Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology.
To assure that philanthropy merits the respect and trust of the general public and that Donors and prospective Donors can have complete confidence in the not-for-profit organizations and causes they are asked to support, we assure the following:
- To be informed of PARD INDIA’s mission and purpose to use donations effectively for their intended purposes.
- Donations contributed will be used to meet the cost of projects & programs implemented by PARD INDIA.
- To be informed of the identity of those serving on the PARD INDIA’s governing body and to expect the body to exercise prudent judgment in its responsibilities.
- To have access to the organization’s most recent financial statements.
- To receive appropriate acknowledgment and recognition.
- To be assured that information about their donations is handled with respect and confidentiality to the extent provided by law.
- To expect all relationships with individuals representing the organization to the Donor will be professional.
- To be informed whether those seeking donations are members, volunteers, employees of the organization, or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that the organization may intend to share.
- To feel free to ask questions when donating and to receive prompt, truthful, and forthright answers.
1. Refund of Donation Policy
PARD INDIA follows a reliable refund policy to let our Donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our Donors in the Donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or if the Donor wants to cancel/deduct the donation, PARD INDIA will respond within 7 working days from the date of receiving the complaint from the Donor. The timely refund of the wrongly deduced amount will depend on the type of card used during the transaction. We would require proof of deduction of the donation amount and a written communication for a refund from the Donor within two days after the donation.
- In such cases, if the receipt has already been issued, then the Donor needs to return the original receipt to our official address.
- In the case of a tax exemption certificate already issued, a refund will not be possible.
- We can be contacted for refund requests by sending a request to info@pardindia.org
2. What Information We Collect
We use personal information collected from Donors to process payments, communicate with Donors about PARD INDIA, and conduct the fundraising and other operations of PARD INDIA. This information may include name, amount donated, address, telephone number, PAN Card Number, e-mail address, and any other personal information provided to us (“Donor Data”). Donor data also includes the data visible on the bank cheques for donations by cheque.
Information from Payment Processors and Other Service Providers: Payment processors allow Donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from Donors, and you should consult their privacy policies to determine their practices.
To provide Donors with the best possible experience, we work with service providers and may share Donor Data and other information with them or transmit it through them. Such service providers include, for example, organizations that help non-profit organizations with fundraising.
3. How We Use That Information
Donor Data may be used for these kinds of purposes:
- Distributing receipts and thanking Donors for donations.
- Informing Donors about upcoming fundraising and other activities of PARD INDIA.
- Internal analysis, such as research and analytics.
- Record keeping.
- Reporting to applicable government agencies as required by law.
- Surveys, metrics, and other analytical purposes.
- Other purposes related to the fundraising operations.
Anonymous Donor information may be used for promotional and fundraising activities. Comments that are provided by Donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow Donors the option to have their name publicly associated with their donations unless otherwise requested as part of the online donation process.
We use data gathered for payment processors and other service providers only for the purposes described in this policy.
4. Contact Us
If you have questions about this Donor Privacy Policy or requests about the status and correctness of your Donor data, please get in touch with us:
Pragathi Association for Rural Development (PARD INDIA)
Ground Floor, Katari Kastle, Suryakantham Layout,
Goshala, Vepagunta Post,
Visakhapatnam, Andhra Pradesh. India, PIN: 530047.
Phone: (+91) 963-963-5858
Email: donorcare@pardindia.org
5. Security
We are committed to protecting Donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.
6. Other Disclosures
We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, Donors, or users; and when necessary to enforce our terms of service.
7. Updates
We may change the Donor Privacy Policy from time to time. All changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms we communicate with our users and community. You should periodically check this page for any changes to the current policy.
8. Data Retention
We seek to retain Donor-related information only as needed to fulfill the purposes described in this policy unless a more extended retention period is required by law or regulations. For example, tax laws in India may require the organization to keep contact information and contribution level of Donors on file.
9. Rights of Donor
You have certain rights concerning the information we collect about you. Upon your request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to unless we are otherwise required to keep it.